About Us

1. Q: How long is the warranty period?
A: 12 months.
2. Q: How quality is achieved
A:In addition to functionality, reliability is factored into design of each product,Inward inspection of materials sourced from reputed suppliers ensures quality
  100% inspection during the process and post production of each manufactured product.
3. Q: Who will pay the postage of the returns?
A: Within the warranty, returning postage happening in China will be free of charge. (Returns happening outside China mainland excluded.)   
4. Q: How to pay?
A: TT,L/C,Paypal and western Union,Trade assurance  
5. Q: How to pay the deposit?
A: 50% in advance and balance before shipping.   60% for moldings and balance after sample approved.
6. Q: How to ensure the quality of the products?
A: Every piece of our products will be under strict and repeat tests before delivery.And representative inspector will be welcomed.      
7. Q: How is the shipping?
A: 1000 pcs or more within 30 days and samples will be shipped within 2-5 days.  lead time on create molding is 30 days.
8. Q: How will you deliver the products?
A: We can deliver by express, by sea, by air or at you request.
9. Q: When will I get my products after delivery?
A: It varies from different places. We will recommend the best and fastest type of shipping for you. 
10. Q: How is the inventory of your company?
A: We keep a large stock of goods to ensure our prompt delivery.
11.Q: Do you accept customized keypad ? 
A: Yes, OEM and ODM are available for us, Our R&D team work in this in this area with 6 years..